Workplace Accommodation

EnAbling the Trucking Workforce - Connector Guide

Fleets must become innovative in their recruitment and retention efforts and shift their focus to under-represented sources of talent, including Persons with Disabilities, to meet our industry needs and grow our economy. To help you move forward with creating workplaces that are welcoming to persons with disabilities, we have developed this EnAbling the Trucking Workforce - Connector Guide.

Download the guide here.

Supporting Persons with Disabilities: A roadmap for Canada's trucking and logistics industry

Trucking HR Canada has developed a roadmap to help employers understand the importance in hiring persons with disabilities, as well as information needed in order to do so. As employees age, the rate of disability increases. All employers will be required to accommodate impairments and disabilities within their workforces moving forward. By making efforts today to create accessible workplaces, our industry will be more equipped to meet the demands of tomorrow.

Download the roadmap here.

Physical Demands Assessments (PDAs)

Physical Demands Assessments (PDAs) identify the physical job requirements for specific occupations. Once employers are aware of the physical requirements of the job, current employees and new hires can be assessed to determine if they can perform the physical duties or if there are potential accommodations and modifications that can be put in place to allow workers to not only perform, but thrive, in their roles.

For more information on PDAs click here.

Enabling Trucking Employers

Trucking HR Canada has partnered with the Accessibility Directorate of Ontario (ADO) to support provincially regulated trucking employers in Ontario to comply with the accessibility standards of the Accessibility for Ontarians with Disabilities Act (AODA), 2005. The AODA was passed in 2005, with the goal of making Ontario accessible by 2025. And even though the accessibility standards apply to provincially regulated employers based in Ontario, they constitute best practices that may be replicated by other employers in the trucking and logistics industry either federally regulated or regulated by another province. Below, you will find a series of key tools, resources, and templates that will assist provincially regulated trucking employers in Ontario in complying with accessibility standards. Together, we can lead by example.


The Accessibility for Ontarians with Disabilities Act (AODA) 

The AODA, aims to identify, remove, and prevent barriers for people with disabilities. The AODA became law on June 13, 2005 and applies to all levels of government, nonprofits, and private sector businesses in Ontario that have one or more employees (full-time, part-time, seasonal, or contract).  Its purpose is to develop, implement and enforce standards for accessibility related goods, services, facilities, employment, accommodation and buildings.


What is Accessibility?

It simply means giving people of all abilities opportunities to participate in everyday life. 1 in 7 people in Ontario has a disability. That’s 1.65 million Ontarians. By 2036 that number will rise to 1 in 5 as Ontario’s population ages. Businesses that are accessible will be able to better reach this massive segment of Ontario’s consumers.
Disabilities can include both physical and mental issues relating to: seeing, hearing, mobility, flexibility, dexterity, pain, learning, development, psychological/mental disorders or memory impairment.
Since the number of persons with disabilities will grow over the next two decades as the population ages. The workforce will age along with the population, with the result that a substantial number of employees will develop a disability during their working life – and this is of increasing relevance to the trucking sector with its it above average worker age (the average age of a truck driver is 49). Less than 5% of those between the age of 15 and 24 report a disability, this number rises to 35.6 % for those 45-54, and 42.5% for those 75 and older.
Becoming accessible means developing policies on how your business will provide service to persons with disabilities. Several key factors are influencing trucking employers to proactively create an accessible workplace, and ensure employee needs are accommodated on the job. Being inclusive benefits our society, businesses and economy.
Trucking HR Canada has developed a series of tools and templates to assist you in the preparation of workplace policies and procedures that comply with accessibility standards. To access these resources, click on the following button:
Featured video: Trucking Toward an Accessible Future

Across Ontario, the trucking industry is realizing that accessibility is easier than you think. Flexible work arrangements are helping companies connect with new clients and employment markets. Learn more at


The province of Ontario has accessibility laws

The Government of Ontario has developed mandatory accessibility standards that identify, remove and prevent barriers for people with disabilities. Businesses with one or more employees need to be compliant with Ontario’s accessibility laws and are required to be accessible to people with disabilities by 2025.The requirements and deadlines you need to follow depend on the type and size of your company either small or large. Small employers refers to a private or not-for-profit organization that provides goods, services or facilities to the public or to other organizations and has one to 49 employees in Ontario; large employers refers to a private or not-for-profit organization that provides goods, services or facilities to the public or to other organizations and has 50 or more employees in Ontario. These standards apply to the areas of Customer Service, Employment, Information and Communications, Transportation and Design of Public Spaces.  Failure to report may result in legal action being taken against your business, including inspections, Director’s orders and financial penalties. Key rules for small and large employers are:

Trucking HR Canada in accordance with the ADO has created a series of accessibility standards compliance checklists for you to utilize while making your workplaces accessible to meet the needs of persons with disabilities.

To access the accessibility standards compliance checklists, click on the following button:

Accessibility standards compliance checklists

Featured webcast: Accessibility for Ontarians with Disabilites Act
Check out Trucking HR Canada's webcast on Accessibility for Ontarians with Disabilites Act


Integrating Accommodation and Accessibility into the Workplace       

The trucking workforce is changing; Trucking HR Canada has made the case for diversity in Canada’s trucking industry. Canada’s diverse workforce includes a wealth of often-overlooked workers who can help meet the trucking industry’s current and future labour needs; this includes people with disabilities.
Research shows that employers who reach out to a more diverse range of employees benefit from improvements to their bottom line, lower turnover and absenteeism and enhanced productivity. 

To learn more, download Trucking HR Canada’s report on the Changing Workforce: The Case for Diversity in Canada’s Trucking Industry by clicking on the following button:

Changing Workforce


Featured webcast: Diversity in Canada's Trucking & Logistics Industry
Check out Trucking HR Canada's webcast on workplace diversity


The 2017 Accessibility compliance report    

The requirements and deadlines you need to follow depend on the type and size of your company. You are exempt if you are self-employed and do not have employees.

A critical deadline is approaching for businesses in Ontario with 20 or more employees. If your business has 20 or more employees you are legally required to file a 2017 accessibility compliance report by December 31, 2017, with the Accessibility Directorate of Ontario.

The compliance report is a series of yes or no questions. You are asked to download a quick and easy accessibility compliance reporting form at\AccessibilityReport

Organizations across Ontario are already filing their 2017 accessibility compliance reports. To see the rules and deadlines employers must follow to meet the accessibility standards in Ontario visit  and make sure to check out our webcast on Accessibility for Ontarians with Disabilities – What it means for provincially regulated trucking employers.

For tips on completing the compliance report click on the following button:

Compliance reporting tips


Workplace poster

Download your free Accessibility workplace poster by clicking on the following button:

Accessibility workplace poster


Other resources

Trucking HR Canada in partnership with the Accessibility Directorate of Ontario is committed to providing trucking employers with tools and resources to meet the requirements of Ontario’s accessibility laws. Below, you will find links to other resources, organizations, and\or links to materials that can assist you in becoming compliant  with the AODA, followed by a glossary of terms for your reference.

Other resources