The last three years have proven the need for a skilled, engaged, and productive trucking and logistics workforce, and 2024 will be no different. From drivers to warehouse workers, office workers, and more, the close to 800,000 people our sector employs are essential to Canada’s supply chains.

However, hiring new workers and retaining current employees is more challenging than ever. Job interviews are a two-way street. The people you want to hire are looking at you for the right culture and opportunities.

How can you be a better, more attractive employer in 2024? As we roll into the New Year, here are seven things to consider as you navigate the road ahead.

Onboarding and training are expensive, especially in trucking, and can take resources away from efforts to tap into new, less traditional pools of talent.

THRC’s Career ExpressWay program can fill the funding gaps. It provides training grants and wage incentives for recruiting young Canadians, students, and new workers for in-demand occupations in trucking and logistics.

Over 600 employers have participated in Career ExpressWay. The program has successfully brought 5,000 new workers to our sector, including 1,000 post-secondary students. Without Career Expressway, many of these workers would not have considered our industry. Don’t overlook this potential source of funding.

Make this the year you measure your fleet’s human resources policies and practices against established HR standards of excellence.

Our Top Fleet Employers program celebrates trucking and logistics companies for their innovative approaches to recruiting, hiring, training, and managing HR. In 2023, we recognized 93 companies as Top Fleet Employers at our Gala and shared a collection of their best practices in our TFE annual report.

There are many great workplaces out there, and I encourage you to join your colleagues in getting the recognition you deserve. Applications for 2024 are now open. We look forward to meeting new fleets that continue to raise the HR bar and show why this industry is a great place to work.

At a time when operating costs are a top concern, there is no relief in sight for federally regulated employers.

This year brings new requirements for pay equity compliance, workplace harassment and training requirements, and more. Stay tuned, as THRC will again have all the tools and resources you need to keep on track.

The industry still has a long way to go when it comes to encouraging and supporting women, especially female truck drivers, for whom safety and security are big concerns.

If you want a place to start, join us at our Women With Drive event on March 7 at the Westin Toronto Airport Hotel.

What began 10 years ago as a national committee has become a unique annual event. This year’s theme, “Driving a Decade of Change,” celebrates the progress of trucking and logistics employers in supporting women’s professional goals. All are welcome to join the conversation, regardless of gender.

This year, THRC will release our latest LMI (Labour Market Information) research, our most comprehensive labour market analysis in four years.

The LMI is a data-driven, evidence-based report on the industry’s workforce and its needs up to 2030. It uses data from publicly available sources, including Statistics Canada’s census and labour force surveys, and fills in the gaps with qualitative and quantitative research taken directly from employers.

The report facilitates better decisions by employers, workers, job seekers, policymakers, educators, career practitioners, and others. It also provides a foundation for decisions about program funding. At a time when funders are carefully assessing program impacts, our LMI will be even more critical.

Thanks to input from over 55 industry stakeholders (including leading associations), THRC will launch an updated National Occupational Standard (NOS) for commercial vehicle operators in 2024.

The NOS defines the knowledge, skills, and abilities required to become a competent commercial vehicle operator. It informs a consistent, professional approach to driver training, and includes resources employers can use to improve training nationwide.

This is all thanks to funding from the Sectoral Workforce Solutions Program. At a time when the industry is calling on the government to provide more dollars for driver training, the NOS will help shape these investments.

We’d love to see you in person. Visit our booth in Hall 2 at Truck World, April 18-20, at the International Centre in Toronto. Check out the resources we have to offer and meet our staff, who stand ready to help your trucking and logistics business succeed.

We look forward to working with you, supporting you, and meeting you in 2024.

Employers are reminded that several of the requirements introduced by the Workplace Harassment and Violence Prevention (WHVP) Regulations are coming up for review and renewal starting in 2024.

The review process is mandatory for all employers who are subject to the regulations, and it’s a great opportunity to assess how well your current system is working and to make improvements as needed.

To help employers meet their federal obligations, THRC has provided additional resources and information below.

The Workplace Harassment and Violence Prevention Regulations introduced several measures that need to be reviewed and updated on a regular basis. This work must be done jointly with a WHVP policy committee, workplace health and safety committee, or health and safety representative, depending on the size and structure of your workforce (see Regulations for details). If you implemented your WHPV strategy and policy when the regulations came into force in 2021, your renewal dates are fast approaching.

• Policy: The Regulations compel federally regulated employers to develop and implement a work place harassment and violence prevention policy. The policy must be reviewed and, if necessary, updated at least once every three years. Employers who implemented their policy in 2021 will be due to review the policy in 2024.

• Work Place Assessment: Under the Regulations, employers are required to carry out a work place assessment to identify risk factors that could lead to increased occurrences of work place harassment and violence. The assessment must be reviewed every three years and updated if necessary. Employers who last conducted a work place risk assessment in 2021 will be due to repeat this process in 2024.
  • Did you know? There are several circumstances that could trigger a review of your work place assessment outside of the regular 3-year review cycle, such a change to risk factors or to the preventative measures you developed as a response. Consult the Regulations to make sure you understand what does and doesn’t trigger a review.

• Preventative Measures: Whenever a new risk factor is identified through a work place assessment, the employer has 6 months to develop and implement preventative measures to mitigate it.

• Training: Under the Regulations, employers must develop or identify training on work place harassment and violence prevention. The training must be reviewed and, if necessary, updated at least once every three years. Most employers will be due to review their work place harassment and violence prevention training program in 2024.
  • The designated recipient at your organization must receive training before assuming their duties. They need to renew their training at least once every three years after that.
  • The employer and any employees whose employment started before the Regulations came into force in January 2021 were required to complete training within one year of that date. They must renew their training at least once every three years after that, or any time the training program changes.
  • Employees you have hired since the Regulations came into force are required to the complete the training within three months of starting their employment. They’ll have to renew the training at least once every three years after that. They may also need to renew training if the training program changes or if they move into a new role with an increased risk of work place harassment and violence.
  • Make sure you keep track of your employees’ start dates and training dates so you know when it’s time for them to renew their training.

Links to resources:

THRC helpful guide on this regulation

Read the Regulation

If you have questions about any of the resources or the requirements, please contact us: [email protected].

You’re running a successful operation, but is it a Top Fleet? Find out by applying to become a Top Fleet Employer!

The Top Fleet Employer application process helps you examine your organization’s HR practices and policies; only high achievers in Canadian trucking and logistics with sound HR policies and practices become Top Fleet Employers. It’s not a competition, but a recognition program to highlight excellent work in our industry, especially in how we treat our people.

Top Fleet Employers get recognition for their great work, and six more great benefits:

1. Expert evaluation of your HR practices
   All Top Fleet Employers receive an annual feedback report completed by industry specialists. Your scorecard shows where you’re being successful, and where you can still improve. It is an excellent tool to guide management discussions and long-term planning.
2. Join a dynamic network of peers and experts
   As a Top Fleet Employer, you’re included in a network of like-minded professionals who discuss common issues, learn about innovative techniques, and share insights and helpful resources. THRC also hosts bi-monthly virtual Community Chats with guest speakers who are leaders in their field of expertise.
3. Advanced access to resources, programs, and initiatives
   Top Fleet Employers get easy access to the Career ExpressWay program which supports employers with recruitment efforts and helps them take advantage of industry-specific financial incentives for connecting with career seekers.
4. Employee engagement analysis
   You’ll get an employee scorecard summarizing honest feedback from your staff after an anonymous survey is completed as part of the application process. Find out what’s working in your organization — directly from your employees. (It can also help get you selected for the Employee Engagement Award of Excellence.)
5. Higher company profile
   Top Fleet Employer recognition can help your company stand out from the crowd — resulting in greater company pride and higher attraction and retention rates. Top Fleets all receive recognition in THRC’s media engagement, website and social media.
6. Recognition at the annual Top Fleet Employers Gala Awards Dinner
   All Top Fleets are recognized annually at our Top Fleet Employers Awards Gala — a showcase event that includes the best in our industry. Top Fleets are also eligible to win Achievements of Excellence awards and the coveted HR Leader of the Year award.

THRC has been recognizing the top fleets in Canada for 10 years and now recognizes 93 Top Fleet Employers. If you are proud of your company’s HR standards, apply to be a Top Fleet Employer.

LIMITED TIME TO APPLY: Applications are being accepted for the 2024 program. Deadline February 2, 2024.

SUPPORT: You aren’t alone, our helpful staff are here to guide employers through every step of the application process.

FIND OUT MORE: Read more and apply now: truckinghr.com/top-fleet-employers

The Top Fleet Employers Best Practices Report has great examples of employee experience tools that are working. Top Fleets are leading the way in many areas, including employee engagement and new approaches in skills and training. Here are three tips:

1. Build a Skill-Based Organization – A skill-based organization is one where current employees are encouraged to develop their abilities instead of hiring new people. It’s an environment where everyone is encouraged and supported to meet their potential with access and support (even financial!) to learning opportunities.
2. Enhance The Employee Experience – Employees stay with organizations where they feel valued, engaged, and empowered. Top Fleet Employers use innovative approaches to gather employee input and actually use that input to develop programs that enhance the work environment for everyone.
3. Retooling Work Through “True Hybrid” and AI – If your organization is struggling to implement hybrid work opportunities or to understand how AI can help operations, this is a great chance to learn from Top Fleet Employers that have tested some of the options available.

Looking for more great tips? Check out the report here

Together – we can ensure the industry has the skilled workforce needed for today and the future.

Connecting talented individuals to the many well-paying, stable, and rewarding jobs available in the trucking and logistics sector remains an industry priority. The wage and training incentives offered through THRC’s Career ExpressWay provide our sector with the support needed to make this happen.

We are currently working with a variety of Government programs designed to support employers in meeting their workforce challenges while also ensuring that Canadians have access to the training and learning opportunities needed to support career success. Our sector-specific approach is helping employers address employment needs.

If you are not using the Career ExpressWay Program, here are five things you should know:

1. Driver Inc fleets need not apply

To access wage and training incentives, employers need to take the first step by completing an expression of interest form here. Once you submit the form, a THRC team member will reach out to complete the onboarding process. You’ll be in the program within 2 business days.

Eligible employers are vetted and sign an employer agreement with THRC agreeing to the program requirements. Once the agreement is in place, you are ready to start accessing the program funds.

Note that we only reimburse employers for eligible participants with proof of source deductions and copies of verifiable pay stubs are required. All our paperwork is monitored and forms part of our funder reporting process. If you engage in Driver Inc, this program is not for you.

2. Tracking retention

We are working to bring new people into the trucking workforce, and to get them to stay. To date, 92% of all hires through the Sectoral Workforce Solutions Program funding are still employed.

We conduct random surveys with employers to track the status of program-funded participants. We understand that not all employees stay, but we monitor your usage of the program to ensure there are no concerning trends in employee turnover.

3. Approving driver training schools

In addition to vetting employers into the program, we also look to ensure that the training schools participating in the program offer training that aligns with the National Occupation Standard for Commercial Vehicle Operators. Each school must complete a questionnaire to assess training alignment before they are approved for program participation.

4. Driving diversity

Here, the numbers speak for themselves.

Of all THRC’s Career ExpressWay program participants, 30% are women and 63% are youth 30 and under.

For a sector that has plenty of room to grow in terms of diversity in workforce demographics, these numbers are impressive.

5. Your summer student hires still qualify for funding

Our Student Work Placement Program (SWPP) offers financial incentives to employers who create work placements for college and university students looking to fill the work-integrated learning component of their academic program. The program not only increases the job readiness of students, but also helps employers by reducing overhead costs and building a talent pipeline for the future. A SWPP-funded work placement can highlight the variety of opportunities available within your company to a soon-to-be graduate who will be looking for employment when they finish studying.

Employers can get 70% of a student’s wages covered, up to a maximum of $7,000. There are still some spots left for summer, and interested employers are encouraged to reach out to us today. We are also accepting applications for work placements that will take place in the Fall.

THRC makes this program easy to participate in by partnering with employers and post-secondary institutions to create connections and deliver work-integrated learning opportunities for post-secondary students.

All programs are currently open and available – please reach out to [email protected]. We look forward to welcoming you on board!

Trucking HR Canada launches a new survey to help employers benchmark their employment performance

If you’ve participated in a Trucking HR Canada webinar or event, you’ve probably heard us talk about our commitment to providing evidence-based HR solutions for the industry. We take this commitment seriously, backing our work with the latest data to ensure the materials and tools we release are timely and aligned with the industry’s challenges and opportunities at any moment.

How do we maintain this data-driven, evidence-based approach?

It’s all thanks to our Labour Market Information research.

Our LMI facilitates better decisions by employers, workers, job seekers, policymakers, educators, career practitioners, academics, students, parents, and more. It takes data from publicly available sources, including Statistics Canada’s census and labour force surveys, and fills in the gaps with qualitative and quantitative research taken directly from employers.

Time for an update

With the release of 2021 Census data and a new version of the government’s National Occupation Classification (NOC) system, it’s time for us to update our LMI dataset.

But we’re not just plugging new numbers into an old spreadsheet. Instead, with funding from the Government of Canada through the Sectoral Workforce Solution Program, we are refining our LMI system and expanding the definition of the trucking and logistics industry that powers our research.

Here’s what that means:

• Our new custom dataset will include 37 unique occupations in trucking and logistics, up from the 30 included in our 2019 forecast. This expanded definition is important because it allows us to paint a more fulsome and nuanced picture of the industry than would be possible if we used the more limited definition implied by the NOC taxonomy.
• Along with data on employment, unemployment, and vacancies, our new LMI system will include demographic data, allowing additional insight into the composition of the trucking labour force.
• The new dataset will allow us to extend our labour market forecast by five years, from 2023 to 2028. We can capture a longer view of macroeconomic shifts, including inflation, interest rates, supply chain constraints, and tightness in the labour market.

Get the whole story

The key ingredients of our forecasts are Census data, job vacancy and wage survey data, and labour force survey data. They provide insight into employment and unemployment levels, as well as inflows and outflows of workers, including new entrants to the labour force, those entering via immigration or the Temporary Foreign Worker Program, and those exiting for retirement or other reasons.

While data from public sources is crucial, it tells only part of the story.

That’s why our new LMI project includes a comprehensive Employer Survey. Last undertaken by THRC in 2019, this survey captures information about employment relationships, compensation structures, and hiring and recruitment challenges. It’s essential to our ability to capture industry-specific labour market trends accurately.

Our LMI surveys also inform the development of our HR tools and resources and have helped us secure funding for our Career ExpressWay program, which provides financial incentives to employers onboarding or training eligible job candidates, including students, youth, and current employees training to obtain a commercial vehicle license.

We need your help

Given the changes in the industry and economy since 2019, and the development of our new custom dataset, it’s high time we conduct the survey again so employers can benchmark their practices in today’s competitive labour market.

Our ability to accurately capture industry-specific labour market trends will depend on the number of survey responses we receive, and that’s where you come in.

If you are an employer in the trucking and logistics industry, please take a moment to complete our Employer Survey. You can find it here.

If you have questions about our survey or our LMI work, contact us at [email protected]. You can learn more about LMI at our LMI website, which has our latest LMI Snapshot, published this month with new data and insights, as well as more information about how our LMI benefits employers in trucking and logistics.

We look forward to hearing from you.

A new year means new rules for employers in trucking and logistics. Trucking HR Canada has compiled a list of regulatory and policy changes that may affect your workplace in 2023, with links to various resources and tools to help. Here’s what you should know.

Under Bill C-3, employees can now receive up to 10 days of paid medical leave per calendar year and a leave of absence of up to eight weeks in the event of the death of a child or the loss of an unborn child.

The number of days of paid leave depends on the length of employment. Employees are entitled to three days after 30 days of continuous employment and one additional day of paid leave per month to a maximum of 10 days per year. Unused days can carry over to the next calendar year, but the maximum of 10 days of paid medical leave still applies.

There are numerous requirements for employers to know and follow, including establishing a system for tracking medical leaves. Not sure where to start? Click here to connect to a range of THRC resources, including policy templates, best practices, and more.

The length of EI sickness benefits has been extended from 15 to 26 weeks under the Canada Labour Code, and the maximum length of unpaid medical leave has been increased from 17 to 27 weeks.

Several provinces will increase their minimum hourly wage in 2023:

• Nova Scotia will raise the minimum wage by 70 cents to $14.30 on April 1 and another 35 cents to $14.65 on Oct. 1.
• Manitoba will raise the minimum wage by 65 cents to $14.15 on Apr. 1. The province said it would raise it again to $15 on Oct. 1.
• Saskatchewan will raise the minimum wage to $14 from $13 effective Oct. 1.
• Prince Edward Island raised its minimum wage by 80 cents to $14.50 on Jan. 1. It will increase another 50 cents to $15 on Oct. 1.
• Newfoundland and Labrador will increase the minimum wage by 80 cents to $14.50 on April 1. It will increase another 50 cents to $15 on Oct. 1.

Bill C-65 came into force on Jan. 1, 2021, compelling federally regulated employers to follow specific procedures for investigating, recording, reporting, and preventing workplace harassment and violence (WPHV). Here’s a quick refresher:

• All new hires must take WPHV training within three months of their start date.
• Employers must conduct a workplace assessment to identify risks of harassment and violence, then implement a plan to mitigate these risks.
• Employers must create a workplace harassment and violence policy to be reviewed and updated every three years and renew all training every three years.
• Employers must appoint and train a “designated recipient” of all complaints related to workplace harassment and violence. This person should not be a supervisor or a manager. Complaints should be resolved within one year of the date on which the designated recipient receives notice of the incident.
• Employers must also provide a report to the Minister by March 1st detailing the occurrences of workplace harassment and violence from the previous calendar year.
• See our detailed guide to the WPHV regulations here.

The Pay Equity Act came into force on Aug. 31, 2021, and requires federally regulated workplaces with 10 or more employees to provide equal pay for work of equal value.

Points to note:

• Compensation packages must be equitable and in compliance with the Act. Depending on the employer’s size, this may involve establishing a pay equity committee.
• Employers with 10 or more employees in the year before the Act came into force must develop a pay equity plan by Aug. 31, 2024. Employers that came to employ 10 or more employees at any point after the Act came into force will be subject to the Act on Jan. 1 of the following year and will have three years to implement their pay equity plan.
• Once a pay equity plan is established, employers must increase compensation for predominantly female job classes where the pay is less than their male counterparts.

Need help? THRC is hosting a webinar series starting Jan. 12, 2023, at Noon EST. Register now.

Bill C-5 came into force on Aug. 3, 2021, and provides for the annual observance by the federal government and federally regulated employers of a new statutory holiday on Sept. 30, the National Day for Truth and Reconciliation.

Canadians can expect higher Canada Pension Plan and Employment Insurance deductions this year. The CPP contribution rate is 5.95% (11.9% for self-employed Canadians), with an estimated maximum contribution of $3,701. In Quebec, the QPP contribution rate is 6.4%, with a maximum of $4,038.

EI premiums are rising, too, with a federal contribution rate for employees of 1.63% to a maximum of $1,002.45. In Quebec, the 2023 contribution rate is 1.27% up to $781.

For trucking and logistics firms, the start of 2023 brings new challenges that require smart, dedicated, trained, and equipped people at every level of the organization. Reach out to [email protected] today to learn more about how we can help make sure you’re meeting your obligations as employers during the year ahead.

Lloydminster has the particularity of straddling between Alberta and Saskatchewan. You literally can change provinces by crossing a street.

So it’s no surprise that Ron Kelly has been looking at both provinces’ programs to find subsidies to train two existing employees so they could get their Class 1 licence and perform broader functions at Border City Concrete (BCC), the excavation, aggregate and concrete delivery company he manages there.

In the end, he found the solution through Trucking HR Canada’s Career ExpressWay program, which offers up to $10,000 per person to get their Class 1 licence training.

“With the federal program, it was only one party, and I could do multiple things with it,” Kelly says.

The first employee who obtained the professional driver training was an equipment operator. Now that he has his Class 1, he doesn’t need a colleague to move his equipment around anymore and he can also haul gravel. “It opened up a lot of opportunities for him,” Kelly says.

The other had a Class 3 licence before the Career ExpressWay experience, which allowed him to do some trucking jobs. “But he was missing out on a lot of the long hauls and the bigger jobs because he didn’t have his Class 1,” Kelly notes.

“These are individuals who couldn’t afford it on their own. Having the subsidy really helped have these two individuals more engaged within the company and for the company to be more successful, for sure,” he says, underlining that Trucking HR Canada’s subsidies covered 100% of the training fees.

Kelly mentioned that Career ExpressWay has allowed him to do “multiple things”, referring to the fact that, in addition to the two drivers’ training, he hired an apprentice mechanic by using the Employer Wage Support for Youth program, which paid the first $10,000 of the young man’s wages.

“Times are a little different right now than they were maybe five or six years ago. Everyone’s watching their pennies and their cents. So hire a new guy and train him for a brand new role and get some help right off the bat to get him going until they can do more work on their own is really nice,” Kelly says about Trucking HR Canada’s financial support.

And managing the program was pretty simple for BCC. “Dealing with Trucking HR Canada I found was very easy; they responded quickly and they are courteous. They helped me through things when I had questions and we got things done pretty quick,” Kelly says.

Young and willing to work

20 year-old Nicholas Wenger is the apprentice mechanic BCC hired for its Paradise Hill (SK) Hardy Services division. Nicholas’ dad, Leon, has been a truck driver for as long as he can remember, so he was exposed to trucking at an early age.

Yet, his real passion is mechanics and there’s plenty for him to do at BCC since construction applications can be hard on trucks and heavy machinery. He enjoys the variety of tasks he’s performing. “They’re really good in getting me to all sorts of jobs and getting me familiar with as many things as possible,” Wenger says about his employer.

Wenger is eager to make a career in the trucking and logistics sector. “I’m really enjoying it so far. I can see myself going along this route for years to come, for sure,” he says.

That’s certainly music to Kelly’s ears. “Getting the additional new hire wage support subsidy helps to offset some of the training costs. It gives us the opportunity to hire local, to hire someone who’s young, keen, willing to work, willing to learn and to grow within our company,” he says.

Kelly adds that he’s pleased by young workers on different aspects, including their ease with technology. “Things are getting to be more digital and that helps out through the company when you start to use more application programs for safety, pre-trips or time sheets. It’s nice to have that younger workforce to guide some of the more senior guys,” he says, insisting on the importance of building partnerships with young workers.

Not only would Kelly repeat the Career ExpressWay experience, he’s spreading the word about it to other companies. “I’ve recommended it because I thought it was a good way to get younger involvement and to help companies with some of their staffing shortages. It’s a great program,” he concludes.

To learn more about the wage subsidy and subsidized driver training programs, and how you too can benefit from this opportunity, please visit THRC Career Expressway or e-mail [email protected].

This represents the industry’s highest number of vacancies ever recorded since Statistics Canada started tracking vacancies in 2015. Even more concerning is that 49% of these openings remain unfilled for 90+ days.

Driving roles are not the only roles going unfilled. The Canadian Truck Transportation industry has been seeing a steady increase in vacancy rates across the sector since the first quarter of 2021. The sector is currently recording the second highest vacancy rate in Canada at 8.7%. These job vacancy rates describe the industry’s proportion of all vacant jobs. This specific piece of labour market data gives us a glimpse of the challenges faced by our employers in securing the workers needed.

But it’s not all doom and gloom.  THRC has leveraged our labour market information to develop innovative solutions addressing the current challenges and supporting our employers.  Let’s take a look:

Career ExpressWay

Over the past two years, THRC has helped 100+ employers access wage and training subsidies through our Career ExpressWay program. The program offers support for employers who are actively recruiting students, young people, persons with disabilities, new drivers and more.

The program offers a range of subsidies for employers. Since July 2020, we have helped employers onboard over 500 youth and students in driving and non-driving roles.

Our progress?  To date, 95% are still employed and 25% are women, which is higher than the industry average of 15%.

The Student Work Placement Program initiative connects employers with the next generation of our non-driving workforce while supporting their wages. We are increasing the job readiness of students and graduates while helping employers grow their talent pipeline directly from the post-secondary candidate pools. Employers can access a maximum of 50%, up to $5,000 for new students hired.

The program also offers a job board, “Job Connect”.  We collect student job opportunities from participating employers and distribute/promote them directly to our post-secondary partners who are working directly with students eager to join our industry.

For more information on how to take advantage of the Career ExpressWay, reach out to [email protected]

Women with Drive Hits the Road

Our employers are also working hard to find new and creative ways to build and support an increasingly diverse and inclusive workforce. We saw record attendance at our Women with Drive Leadership Summit on June 2, 2022, in Toronto, and now with the support of Women and Gender Equality Canada (WAGE) we are re-launching our Women with Drive Hits the Road events. We will be hosting Women with Drive events across the country, highlighting solutions, supports and strategies to increase women’s participation as well as their opportunity for internal advancements within our sector. Delivered in partnership with various regional and provincial partners, these events will focus on the intersectionality of experiences of women and other equity deserving groups. You will have to keep an eye on the THRC Event page and our social feed when we will be in your area next for a WWD event.

Ukraine Response

With the ongoing war in Ukraine, Canada has become a safe haven for many families fleeing the violence. Our sector is well positioned to offer support and opportunity to these newcomers. Craig Faucette, Chief Program Officer of THRC has recently authored a blog with resources and opportunities for our sector to provide support and opportunity while also addressing some of our recruitment challenges. You can read the full blog on the THRC Website.

NEW HR Resources

This fall 2022, THRC will be adding to its suite of resources, releasing five guides that offer a deep dive into HR management areas relevant to our industry employers. The guides will cover topics in the following areas:

• Compensation
• Flexible workplace practices
• Diversity, equity and inclusion
• Workplace wellness
• Leadership best practices

The Guides are supported by a new suite of practical tools: templates, samples, assessments and more. These 2-to-5-page downloadable documents help employers’ action recommendations found in the Guides. If you need some tips for creating a total rewards statement, compensation philosophy and/or need an example of a flexible workplace policy, these guides can help get you started

Our industry leaders are always looking for the next opportunity to support their employees through strong HR policies put into practice. That’s why THRC is honoured to host our annual Top Fleet Employers at the annual Awards Gala every year. This year’s gala will be held on October 13, 2022, in Toronto, at the Palais Royale. A total of 81 Fleets will be recognized for their outstanding efforts to continually raise the bar of HR excellence within the trucking and logistics sector. These fleets are also anxiously awaiting to find out who will be named HR Leader of the Year. An industry honour that showcases an individual’s contribution to our sector. Tickets for the Gala are selling fast. Be sure to buy your tickets soon to save your seat. We can’t wait to see you there!

The team at THRC is here to help.  For information on any of our initiatives – feel free to reach out to [email protected] and stay in touch by subscribing to our newsletter.

Trucking HR Canada (THRC) consulted the most recent Census data to determine what languages are being used in the industry and through employer surveys and interviews we further explored if this mix of languages is being considered by companies as they work to foster effective communication in their workplace.

The following is what we found.

Languages Used

According to a custom cross tabulation of labour force data from the Census, in almost all trucking and logistics workplaces you will hear one of Canada’s official languages, as over 98% of truck drivers and fleet managers say that they use either English or French at work. This isn’t the whole story though.

Roughly one quarter of Canadian truck drivers and fleet managers have a non-official language as their mother tongue, as defined by Statistics Canada. Of these most (78% truck drivers and 74% fleet managers) report using a non-official language regularly at work, as defined by Statistics Canada, in addition to one or both official languages.

With a current driver workforce of approximately 291,700, based on current Statistics Canada Labour Force Data, this means we have over 56,800 employees using a language other than English and/or French in our workplaces.

Punjabi is, by far, the most common non-official language used in trucking and logistics workplaces, accounting for 60% of non-official languages used at work by drivers and 33% for fleet managers.

After Punjabi, the most common non-official languages used are German, Spanish, Polish, Russian, Mandarin and Cantonese.

Provincial Distribution

Ontario is home to almost half of Canada’s drivers and fleet managers who use non-official languages at work.  British Columbia has the second highest, followed by Alberta (See Table 1)

Almost 80% of Punjabi speaking drivers are based in Ontario and British Columbia. These provinces are also home to the largest proportions of Mandarin (64% and 30%) and Cantonese (62% and 33%) speaking truck drivers. Alberta and Manitoba are home to most of the truck drivers who use German at 55% and 24% respectively.

Language Diversity in Practice

The majority of language diversity challenges experienced by employers was with their drivers — with over 40% of survey respondents “agreeing” or “somewhat agreeing” that the language diversity of truck drivers is a real challenge.

Employers indicated that ineffective communication overall impedes productivity. Examples given include tasks taking longer to complete, workers taking longer to explain instructions or relay information, and safety or compliance measures being compromised.

This is an important consideration.  With our driver vacancy rate at a record high, increasing the productivity of our current workforce is a business imperative.

The Industry’s Response

Employers are working to build effective lines of communication and two thirds of survey respondents “agree” or “somewhat agree” that their approach to language diversity is effective.

The most common approach amongst our survey respondents to ensure effective communication within a company’s workforce was to hire managers or supervisors who can speak other languages. Others included:

• hiring staff in other key positions (e.g., dispatcher) who can speak other languages
• providing language training in French and/ or English
• posting notices in languages other than French and/ or English
• encouraging staff to use google translate
• developing study packets for drivers that display information using visuals and that articulate information in a clear and concise way.

Effective communication is the foundation of strong workplace cultures that supports safety, driver retention, productivity, and more.  Ensuring your employees can effectively communicate with each other, customers, and others is one approach that can help ensure you continue to succeed on all fronts.