Coaching through COVID-19

By: Angela Splinter

In trucking, a successful game plan for recruiting and retention includes coaching. A great coach can get the best performance out of an individual or team by providing just the right mix of guidance, instruction, and support.

Many of our Top Fleet Employers have seen the benefits of coaching programs first-hand, including higher employee retention, better workplace morale, and positive impacts on safety.

With COVID-19 presenting new challenges and changes to our workplaces, a coach or mentor can focus on ways to connect with employees who may be feeling isolated or unmotivated.

With leaner budgets, and in some cases leaner teams, having a coach can be a cost-effective way to improve morale, increase productivity, and support overall employee well-being.

Let’s take a look:

Adapting your approach

Traditionally designed to help achieve organizational goals, we’re seeing a shift in coaching to focus on the employee and their overall performance and success.

Being a coach or mentor is different from being a manager who assigns tasks and monitors the work. Coaching is simply the act of listening, asking questions, and providing feedback so employees can be their personal best. Although coaches can be external to the organization, you can look to current staff to act as coaches as well.

Coaching tends to focus on performance and short-term skills, but a coach can also be an invaluable guide for employees who are dealing with changes that may be out of their control.

Support on-boarding

Coaching is often part of an effective on-boarding process. Experienced employees, for example, can spend time with new hires and personally answer questions about company practices, safety procedures, and more.

Virtual work arrangements mean more challenges for new hires. On-boarding procedures haven’t changed much, but the experience certainly has.

First impressions matter. How you welcome new employees and bring them into your company has an enormous impact on how engaged they are and how quickly they reach their full potential and productivity.

Incorporating coaches and mentors in the onboarding process will help.

Coaching your coaches

All roles are changing as the effects of the pandemic continue. Your managers and senior executives need to be equipped with the skills needed to perform at their best, too.

This may require providing professional development to your current managers to ensure they have the knowledge and comfort level with addressing these new challenges we are facing.

Investing in your employees is always a good thing to do. As we cope with COVID-19, it is becoming simply the right thing to do if we want our teams and teammates to perform their best.

 

 

A Word From Worldskills

November 4, 2020 | By Guest Blogger: World Skills Employment Centre

HOW WORLD SKILLS CAN HELP YOUR FLEET

Before the Covid-19 pandemic started, the trucking industry was already experiencing severe shortages of talent for their trucking positions and as much as 61% of trucking industry employers admitted to having trouble filling these types of positions in a span of the last 12 months.   Increasing the consideration of newcomers to Canada for these positions can help employers alleviate the vacancies for these roles. In the province of Ontario alone, newcomers/immigrants make up to almost 23% of the population and over 340,000 immigrants are expected to immigrate to Canada in 2020 alone.

Many employers such as the Federal Government, the City of Ottawa, TD Canada, RBC, COSTCO, Accenture, Business Development Canada etc. are tapping into this talent pool — adding global perspectives and experience to their workforce. Best of all, they find incredibly talented individuals who have an excellent understanding of the Canadian workplace and who are loyal to their employer. We have the largest pool of pre-screened newcomer talent in Ottawa who want to pursue truck driving as their career.  There are programs available to employers (conditions apply) that could help alleviate some of the costs associated with getting a new employee licensed and support for onboarding costs.

 

Looking for a solution?

 

World Skills, a non profit employment centre in Ottawa, has been a leader in enhancing newcomers’ economic integration into the Canadian economy for over 20 years. The centre helps immigrants incorporate into the workforce through employability assessments, employment competency building, job search training and support, cultural competency building, and language training.

To find out how to access these initiatives contact Theodros Haile

[email protected]

 

Millennials Have Drive 2

Millennials Have Drive

Bridging the Gap: Millennials In Trucking and Logistics