WPHV – Incident response course

  • Management & HR Professionals
  • 1 Hour
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About this module

Complaint resolution process

This self-paced course prepares designated recipients and other individuals responding to workplace complaints to correctly administer the complaint resolution process. It reviews procedural requirements and other relevant regulatory areas and provides additional instruction on HR best practices to help prepare individuals for this role. This course is oriented towards individuals in federally regulated workplaces. Individuals who complete this course receive a certificate. 

Benefits

The course helps learners: 

Review key roles and responsibilities in relation to incident response.

Review different modes of complaint resolution and understand the steps involved.

Examine regulatory requirements and timelines linked to responding to workplace harassment and violence complaints.

Review key post-incident considerations, including the requirement to provide employee support after an incident of workplace harassment and violence.

Pricing

Calculate your team’s training investment

At Trucking HR Canada, our goal is to provide engaging courses that help you meet compliance regulations at a fair price. Please enter the number of employees who will require training below.