All resources
From criteria to contract: A comprehensive approach to attracting talent
Strengthen recruitment from planning to offer. This guide helps trucking and logistics employers improve hiring outcomes by defining clear job criteria, attracting qualified candidates, creating a better candidate experience, assessing applicants consistently, completing reference and background checks, navigating offer considerations, and tracking recruitment success.
From reviews to results: A guide to performance management
Support stronger performance conversations and clearer expectations. This guide helps trucking and logistics employers set role-specific goals, develop practical KPIs, conduct regular check-ins, complete effective performance appraisals, address underperformance fairly, and connect performance management with employee development and retention.
Success from the start: A practical guide to onboarding new hires
Build a stronger start for every new hire. This guide helps trucking and logistics employers create a practical onboarding process that supports orientation, job-specific training, preboarding, first-day planning, 90-day check-ins, safety expectations, buddy programs, driver onboarding, recognition, and a welcoming workplace culture.
Successful Management in the Changing World of Work: A Guide for Today’s Manager
Strengthen management practices for today’s workplace. This guide helps trucking and logistics managers adapt to changing work expectations, support employee well-being, manage results instead of time, provide meaningful feedback, encourage employee development, build a learning culture, communicate effectively, manage conflict, and develop flexibility, adaptability, and resilience.
National Occupational Standard for Commercial Transport Truck Operators (NOS-O)
Build driver training and development on a clear competency foundation. This standard defines the knowledge, skills, and abilities commercial transport truck operators need to perform safely, professionally, and effectively in the workplace.
NOS-O Supplement – Transporting Cargo on Flatbeds Vehicles
Support safer flatbed cargo transport with clear competency guidance. This supplement helps training developers and providers build flatbed training content focused on cargo securement, loading and unloading, tiedown use, inspection requirements, specialized equipment, and commodity-specific securement practices.
Women at Work: Best Practices Guide
Attract, hire, retain, and advance more women in trucking and logistics. This best practices guide helps employers assess gender gaps, strengthen recruitment and hiring, improve workplace safety, support retention, create career pathways, build mentorship opportunities, and foster a more inclusive
Predictability and transparency in compensation: A best practice guide
Build stronger compensation practices with greater clarity and consistency. This guide helps trucking and logistics employers improve pay predictability and transparency, understand compensation best practices, create a more robust compensation strategy, communicate pay practices clearly, and position their company as an employer of choice for current and prospective employees.
Workplace wellness: A holistic approach to your employees’ wellbeing
Promote a holistic approach to employee wellness in trucking and logistics. This guide helps employers understand the workplace factors that affect wellbeing, including job demands, workplace culture, mental health, stress, isolation, physical health, financial stress, and access to support. It also outlines practical steps for building, implementing, and evaluating a wellness program that supports a healthier, more engaged workforce.
Diversity, Equity, and Inclusion: A Guide for Change
Build stronger diversity, equity, and inclusion practices in trucking and logistics. This guide helps employers understand the business case for DEI, assess their current workplace practices, review recruitment, selection, promotion, discipline, and termination processes, engage employees, support affinity groups, measure progress, and create a more inclusive workplace culture where diverse talent can succeed.